C.W.Holeman III

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Books in Progress

A Rainbow All of Orange

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A Term At Briarwood Academy

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Revisions


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A Dakota Entendre

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Querying


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There are only 10 kinds of people in the world: Those who know binary, and those who don't.

Hire Me

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Table of Contents

  1. About
  2. Proficiencies
  3. Brief Résumé
  4. Detailed Résumé
  5. References

About

I love the challenge of mastering new systems & technologies. My ideal environment involves working with a small team to create or improve interesting systems and processes. However, I also work quite well independently and in management positions.

I have over a decade of experience troubleshooting problems with —and creating solutions for— systems ranging from home user's personal systems, up through enterprise level cloud systems.

I love to zoom out and see the larger picture, finding broken processes and tool inefficiencies, and then addressing them. A well-oiled machine runs faster and cheaper than an out-of-tune one. Your organization is no different, but the pieces of your machine (your workers) feel the pain of the grinding gears, unlike an engine.

I utilize a wide array of skills ranging from hard technical know-how (such as scripting and query optimizations), to soft (putting clients at ease, ensuring that we hear them, and that we can and will address their needs).

I have experience designing and maintaining a Zendesk instance which drove down response times, drove client satisfaction to over 96%, and sees traffic over twelve thousand utilizations per year. I have also worked in-depth on Oracle Service Cloud, specializing in reporting, analytics, custom objects, email, & back-end utilities.

I have created full-stack systems for IoT & automation systems from the hardware level through high-level flows utilizing Home Assistant, etc.

I have managed small teams (< 6), & have been deeply involved in hiring and on-boarding large teams (20-30) in short periods of time.

Proficiencies

Brief Résumé

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Detailed Résumé

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References

Available upon request.