C.W.Holeman III

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Capitol Crimes & Ghastly Galas

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A Dakota Entendre

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Wizard Tales & Lizard Beards

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There are only 10 kinds of people in the world: Those who know binary, and those who don't.

Hire Me

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Table of Contents

  1. About
  2. Proficiencies
  3. Brief Résumé
  4. Detailed Résumé
  5. References

Profiles

Languages

Tools

Operating Systems

About

I love the challenge of mastering new systems & technologies. My ideal environment involves working with a small team to create or improve interesting systems and processes. However, I also work quite well independently and in management positions.

I have over a decade of experience troubleshooting problems with —and creating solutions for— systems ranging from home user's personal systems, up through enterprise level cloud systems.

I love to zoom out and see the larger picture, finding broken processes and tool inneficiencies, and then addressing them. A well-oiled machine runs faster and cheaper than an out-of-tune one. Your organization is no different, but the pieces of your machine (your workers) feel the pain of the grinding gears, unlike an engine.

I utilize a wide array of skills ranging from hard technical know-how (such as scripting and query optimazations), to soft (putting clients at ease, ensuring that we hear them, and that we can and will address their needs).

I have experience designing and maintianing a Zendesk instance which drove down response times, drove client satisfaction to over 96%, and sees traffic over twelve thousand utilizations per year. I have also worked in-depth on Oracle Service Cloud, specializing in reporting, analytics, custom objects, email, & back-end utilities.

I have created full-stack systems for IoT & automation systems from the hardware level through high-level flows utilizing Home Assistant, etc.

I have managed small teams (< 6), & have been deeply involved in hiring and on-boarding large teams (20-30) in short periods of time.

Proficiencies

Languages & Protocols

I know or have used the following, though some only at a "Hello World!" level: AJAX, AWK, BASIC, Bash, C, C++, Java (back-end & GUI), JavaScript, jQuery, CSS, DHTML, HTML, MQTT, Perl, PHP, SASS, SQL, SSI, XHTML, XML, & XUL.

Tools, Programs, & Technologies

Proxmox, Amazon AWS, Oracle Service Cloud, JIRA, Zendesk, Cloudflare, The Wisetail LMS & LXP, UserVoice, Pivotal Tracker Microsoft Access, Home Assistant, Arduino, ESP8266, ArcGIS (+IcoMap), Firefox add-ons (Legacy), GCC, & GitHub.

Operating Systems

I mostly run Linux boxes (historically Debian, Mandrake, Mandriva, Mint; currently Ubuntu, & Raspbian). Though I do have Windows 10 running on some (mostly virtual) machines. I'm quite fond of MacOS, and prefer Android over iOS.

Brief Résumé

View Direct Download printable PDF

Detailed Résumé

View Direct Download printable PDF

References

Available upon request.